Our prescription refill policy asks that you allow 24 hours for your pet's prescriptions to be refilled. If your submission is placed on a Friday, we will address your case the following Monday. This gives us time to review your pet's history to make sure that there aren't any modifications that need to be made to your pet's medication. If you need a prescription filled urgently, please call the clinic at (920)892-4225. Prescription refill requests placed on Friday will be available the following Monday afternoon.